Refunds, Returns, and Exchanges

*If your nails become scratched or misshaped, we are not responsible.

*You will be charged for the costs of any repairs or replacements that we have to carry out because of any damage(s) you have caused.
            This includes: A lack of care for your nails(broken, chipped, or starting to lift nails).
           Remember: Gel and Dip Nails last according to how you care for your nails

*Once you leave the salon, we will assume you are happy and have accepted the service(s) provided.
            There will be no refund granted. 

*The Nail Box Day Spa will not refund or credit note because you have changed your mind.
            There will be no refund granted.

Rules

*Please WASH your hands before service. 

*Please DO NOT stand in the pedicure bowl.
            The Nail Box Day Spa is not liable for any injury caused by this action.

*Please REFRAIN from the use of any profanity.

Additionally, we apologize, but there’s a weight limit for the pedicure chair.

Punctuality

Please contact a salon coordinator if you will be late for an appointment. 
              If you are more than ten minutes late, we cannot guarantee completion of the services 
             booked, but as always, we’ll make every effort to do so. Tre-book your appointment

Please book an appointment to ensure your two-week follow-up slot
              Remember nails need to be redone every two weeks.

Personal Items

The Nail Box Day Spa is not responsible for any personal items.
            This includes any electronics, jewelry, wallets, etc. Always check if any belongings are 
           left behind.  

The Nail Box Day Spa is DOES NOT allow any children unless the child is being serviced.

Payment Methods

Services are payable through Cash, Cash-app, Visa, MasterCard, Discover, and PayPal. 
             All other forms of payments, including checks will not be accepted.

To allow us to provide a quality service as efficiently as possible, you need to:

Before receiving any service, please inform a staff member if you are allergic to any chemicals, substances, or health issues (e.g., diabetes).

Before receiving any service, please inform the salon manager immediately if you have any concern(s) of infection or any other abnormal reaction or condition concerning your nails.

We would love to hear from you. Please provide our staff members with your feedback, comments, or concerns about our services. At The Nail Box Day Spa, we would like to ensure your needs are being satisfied.

Please inform the salon manager immediately if you have any concerns relating to the salon, the staff, or the service.

At the Nail Box, we strive to provide high-quality service as we intend to treat you with courtesy and respect.

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